Refund Policy

Refund Policy – BuyVaping.com

Thank you for choosing BuyVaping.com. We value your satisfaction and aim to provide a seamless experience. Please review our refund policy carefully to understand how refunds are processed.

Refund Requests Within 24 Hours

You can request a full refund within 24 hours of placing your order. If you need to cancel, please contact our customer support team promptly, and we will process your full refund.

Refund Requests After 24 Hours

After 24 hours, orders are often in the final stages of processing or transit to customs, making them ineligible for a full refund. If it has been more than 24 hours since your purchase, please contact us for assistance.

Partial Refunds for Late Requests

For refund requests made after the initial 24-hour window, we may be able to offer a partial refund of up to 50%. This covers associated costs incurred in retrieving or halting the package in transit.

No Refund After Shipment

Once a package has been shipped and a tracking number is issued, we are unable to process refunds, as the package is already en route to its destination.

Insurance and Customs Hold

All orders are insured. In cases where a package is detained and not released by customs, we will issue a full refund for your purchase.

Incorrect Address or Delivery Issues

If a package cannot be delivered due to an incorrect address provided by the customer or other customer-related issues, the customer is responsible for any reshipping costs.

Contact Us

For questions or further assistance regarding our refund policy, please reach out to our customer support team:

Email: [email protected]

We appreciate your understanding and commitment to ensuring a smooth shopping experience with BuyVaping.com. Thank you for your trust and support!